About
Dierenambulance OverGelder is 24 uur per dag, 7 dagen in de week bereikbaar. Onze dierenambulance wordt bemand door vrijwilligers, stuk voor stuk mensen met een hart voor dieren. Al onze vrijwilligers ...
Emergency room employee animal ambulance
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Contact person
Summary
Are you someone who can keep an overview and calm in a hectic environment and do you have experience with customer contact and good typing skills, then read on.Detailed description
Dozens of reports are received daily from citizens or agencies such as the police or veterinarians. In addition to answering these phone calls, you have an advisory role and you have to take actions towards the right authorities.
This can vary from dispatching the animal ambulance to calling in a veterinarian and/or police.
From the control room you have a continuous overview of all notifications and actions.
It is an important pivotal function in which you must be able to switch well in various situations.
This is a position for 10 hours per week (2 shifts: Mon. to Fri. 08.30-13.00 and/or 13.00-18.00).
The employee preferably lives in the municipality of Apeldoorn, Brummen, Deventer, Epe, Zutphen.
The tasks:
- To answer the phone.
- Managing ambulances.
- Administration of reports/handling.
- Light cleaning work.
What are we looking for?
In addition to subscribing to the objectives of the Animal Protection, you have or are:
- Experience with the PC (typing skills).
- Preferably experience with customer service.
- Affinity with animals and the work of animal protection.
- MBO work and thinking level (or demonstrable work experience at that level).
And are you:
- Good communication skills and customer friendly.
- Flexible.
- Stress resistant and you can quickly switch between the diversity of notifications.
What do we offer?
- A pleasant workplace with nice colleagues.
- Participation in DB Academy.
- Guidance by experienced staff.
- The necessary materials.
- Travel allowance.